payquad
Revamping Payquad to enhance user experience in property management
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Payquad is an innovative suite of tools designed for property managers and tenants, aiming to streamline property management tasks. This project focused on enhancing the user interface to improve user experience and engagement. As the Lead UI designer, I was responsible for researching user needs, designing the interface, and iterating on feedback.
Background
Challenges: Property managers and tenants struggled with a complex, time-consuming process that often led to miscommunication and delays. The existing tools were not intuitive, leading to a low adoption rate.
Objective: The goal was to simplify and streamline the user journey, making the platform more intuitive and efficient, thereby improving satisfaction and productivity for both managers and tenants.
final design solutions ✨
Impact & Results
Enhanced user efficiency with a streamlined, intuitive interface
To measure these impacts, utilize analytics tools to monitor metrics such as task completion times, user satisfaction scores, communication efficiency, and active user counts, and compare the data before and after the redesign.
40%
Task Completion Time
Time required to complete key tasks decreased by 40% after the redesign, streamlining workflows.
25%
Increase User Satisfaction
User satisfaction scores rose by 25%, reflecting enhanced ease of use and efficiency.
30%
Growth Active Users
Daily active users on the mobile app grew by 30% post-redesign, highlighting increased user engagement and adoption.
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